Cookies Policy

This Cookies Policy explains how Luckystart Casino uses cookies and similar technologies when you visit or use its website. It describes what cookies are, the purposes for which they may be used, and the choices available to you. This policy should be read together with the website’s Privacy Policy and Terms and Conditions.

Luckystart Casino holds two gaming licences: one issued by the Autonomous Office of Financial Analysis (AOFA) in Comoros under reference ALSI-202508056-FI2, and one issued by the Tobique Gaming Commission under licence No. 0000002.

1. What are cookies?

Cookies are small text files that a website places on your computer, mobile phone, tablet or other internet-connected device. They allow the website to recognise a device and remember certain information about a visit. Cookies do not usually contain information that directly identifies you, such as your name or full contact details. They may, however, be linked with other information that we hold about your account or use of our services.

The term cookies may also include other similar technologies, such as pixels, tags, software development kits, local storage and device identifiers. These technologies can perform functions similar to cookies, including remembering settings, measuring website activity, supporting security and helping us understand how online services are used.

Some cookies are set by Luckystart Casino, while others may be set by third-party service providers that support website operation, security, analytics, communications or other services. Third-party cookies are controlled by the relevant third party and may be subject to that party’s own privacy information.

2. How we use cookies

Luckystart Casino may use cookies and similar technologies for several purposes. The cookies used on a particular page or service may vary depending on the features available, your device and your privacy choices. Cookies may be session cookies, which expire when you close your browser, or persistent cookies, which remain on your device for a set period or until they are deleted.

Strictly necessary cookies

These cookies are needed for the website and essential services to function. They may support account access, session management, navigation, fraud prevention, security controls, responsible gambling features and the handling of requests. Without these cookies, some parts of the website may not operate properly. Because they are necessary for core functionality or security, they may not be capable of being switched off through all preference tools.

Functionality cookies

Functionality cookies allow the website to remember choices and settings. For example, they may remember language, region, display preferences or information entered during a session. These cookies are intended to make the website easier to use and reduce the need to repeat the same selections.

Performance and analytics cookies

These cookies help us understand how visitors use the website, such as which pages are visited, how users move through the site and whether pages work as expected. Information collected for these purposes may be combined into reports and used to improve content, design, performance and reliability. Analytics information is generally used in aggregated or pseudonymous form where appropriate.

Security and compliance cookies

Cookies and related technologies may be used to protect accounts and services, identify unusual activity, assist with fraud prevention and support compliance processes. They may help us maintain the integrity of the website and meet legal, regulatory and responsible gambling obligations. These technologies may collect information about a device, browser, session or interaction with the website.

Advertising and marketing cookies

Where used and permitted, marketing cookies may help measure the effectiveness of advertising, limit repeated advertisements, understand visits from promotional campaigns and present content that may be more relevant to a user. We will use these cookies in accordance with applicable requirements and your available privacy choices. Marketing cookies are not required for the basic operation of the website.

3. Cookies used by third parties

Some features may be provided by third parties. Those providers may place cookies or use similar technologies on our website to deliver their services. Examples may include website analytics, fraud prevention, payment support, identity and security services, customer assistance tools, embedded content or campaign measurement. The relevant third parties may process information in accordance with their own policies and contractual arrangements.

We do not use this policy to replace the privacy notices of third-party providers. Where appropriate, you should review the information published by those providers to understand how they handle device, browsing or interaction information. We take reasonable steps to select and manage service providers, but third-party services may change over time as website features and operational requirements develop.

Cookies may also be used to help us identify whether a visit has come from a particular campaign or referral source. This information may be used to assess the performance of communications and improve how our website is presented. It does not by itself mean that you will receive marketing communications. Any marketing communications will be managed in accordance with applicable law and your preferences.

4. Managing cookies and your choices

You may be able to manage cookies through a consent banner, preference centre or other settings tool made available on the website. Depending on the technology used, you may be able to accept all cookies, reject optional cookies or choose individual categories. Your choices may be stored in a cookie so that they can be remembered on future visits.

You can also manage cookies through your browser settings. Most browsers allow you to view, block, delete or restrict cookies. You may be able to set your browser to notify you when a cookie is being placed on your device. Instructions differ between browsers and devices, so you should consult the relevant browser provider for current guidance.

If you delete cookies or block all cookies, some website functions may not work correctly. You may be signed out of services, lose saved preferences or need to make selections again. Blocking cookies may also affect security checks, account features, website performance and the way certain content is displayed. Strictly necessary cookies may continue to operate because they support essential website functions.

Your cookie choices apply to the browser or device on which they are made. If you use another browser, clear your browser data or change devices, you may need to set your preferences again. Cookie settings do not necessarily control information that is collected through other channels, such as account activity, direct communications or information required for legal and regulatory purposes.

Do Not Track signals

Some browsers and devices offer a Do Not Track setting. Because there is no single industry standard for responding to these signals, the website may not respond to every Do Not Track request. You can use the available cookie controls and browser settings to manage optional cookies and similar technologies.

5. Privacy, updates and questions

Information collected through cookies may be personal information where it can be associated with an identifiable individual. Luckystart Casino handles personal information in accordance with its Privacy Policy and applicable Australian privacy requirements. The Privacy Policy provides further information about the types of information collected, how it may be used and disclosed, security measures, retention and privacy rights.

We may update this Cookies Policy from time to time to reflect changes in technology, website features, service providers, legal requirements or our business practices. When changes are made, the updated version will be published on this page with a revised date or other indication where appropriate. You should review this policy periodically so that you remain informed about how cookies are used.

This policy applies to cookies and similar technologies used through the relevant Luckystart Casino website and associated online services. It does not necessarily apply to websites, applications or services operated by third parties, even where links to them are available from our website.

If you have a question about this Cookies Policy or want to understand how to exercise a privacy choice, please use the contact or support options made available on the website. Do not send sensitive account information unless it is specifically requested through a secure and appropriate channel.

By continuing to use the website after reviewing any cookie notice, you acknowledge that cookies may be used in accordance with this policy and your selected preferences. Where consent is required for optional cookies, we will seek it through the relevant consent mechanism.